An order confirmation will be sent immediately to your email address after placing your order with your order number, order total, and optional gift message. Please review this information as soon as possible to ensure all addresses, items and arrival dates are correct. Once your order has been packed and ready to ship, you will receive another email with the tracking information.

Please refer to your selected shipping method on your confirmation page (either $9.95 for 2-4 business day, or $12.95 for express 2 day).

We ship orders via Fedex, UPS, or DHL ECommerce, which ships as USPS in the United States. Exceptions: Orders shipped to a P.O. Box address, or shipped with DHL/USPS may be longer than quoted.

We accept most major credit cards, debit cards, ShopPay, PayPal, Google Pay, Apple Pay and more!

Due to food safety & health regulations, products cannot be returned, even if unopened. If your product has been damaged in transit, please reach out to hello@taffy.com, and our team would be more than happy to assist you.

Our 100% Order Satisfaction Guarantee is offered through SavedBy Order Protection and ensures that every customer is completely satisfied with their purchase. We are committed to providing high-quality products and excellent service. If you are not entirely happy with your order, we offer several options to make it right. Just make sure you select the option in checkout to be covered. If you have issues with your package, reach out to SavedBy directly here: https://savedby.io/file-a-claim.